Terms & Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern House Grader Limited's relationship with you in relation to this website.

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.
• This website contains material which may be owned by or licensed to us. Reproduction is prohibited other than in accordance with the copyright notice.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time this website may include links to other websites for your convenience. We have no responsibility for the content of linked websites.
• You may not create a link to this website from another website or document without House Grader Limited's prior written consent.
• Your use of this website and any dispute arising out of such use is subject to the laws of England and Wales.

The information contained in this website is for general information purposes only. Whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind about the completeness, accuracy, reliability, or suitability of the information contained on the website.

• In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage arising out of or in connection with the use of this website.
• Through this website you are able to link to other websites which are not under the control of House Grader Limited. We have no control over the nature, content and availability of those sites.
• Every effort is made to keep the website up and running smoothly. However, House Grader Limited is not liable for the website being temporarily unavailable due to technical issues beyond our control.

Our team consists of highly qualified specialists with vast experience in the construction industry. Our team does not claim to be or replace estate agents, surveyors, or tradespeople.

• Some content included in our website and app was generated using AI platforms. While we strive for accuracy, House Grader cannot guarantee that all information, price estimates, or AI-generated content will be error-free or entirely up to date.
• House Grader is a neutral online platform aiming to accommodate all parties involved in property negotiations. Using House Grader services does not guarantee price alterations on properties.
• Example images owned by House Grader are to be used for visual guidance and educational purposes only, to assist users with checklist grading.
• House Grader does not accept responsibility for images taken and uploaded by users. Users should upload images with discretion and obtain consent from other parties involved.
• User grades from potential home buyers, sellers, and estate agents are subjective. Personalised PDF reports generated by users are not official or legally binding documents.
• House Grader provides guidance and estimates for informational purposes only. We do not accept liability for financial decisions, property conditions, or disputes arising from use of our platform.

This website and its content is copyright of House Grader Limited — © House Grader Limited 2026. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

• You may print or download extracts to a local hard disk for your personal and non-commercial use only.
• You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.
• You may not, except with our express written permission, distribute or commercially exploit the content, or transmit or store it in any other website or electronic retrieval system.

To access certain details and services on our website, you will need to register as a House Grader user (free of charge). You must be at least 18 years old to register.

• Each registration is for a single user only. You must not share your username or password with anyone else.
• Your password must be unique and should not be reused for any other websites, portals, or accounts.
• You confirm that all information provided during registration is accurate and complete.
• You are solely responsible for the use of your account and for keeping your password secure. Notify us immediately of any suspected unauthorised use.
• We reserve the right to disable any account or password if we reasonably believe you have breached these Terms.

The copyright and all intellectual property rights related to this website (including database rights, trademarks, service marks, trading names, text, graphics, code, files, and links) belong to us or our licensors. All rights are reserved.

• If you are a consumer, you may download material solely for personal use where we provide the option to do so.
• If you are a business, you must not copy, transmit, modify, republish, store, frame, or link to any material without prior written consent from our Legal Team.
• Our registered trademarks include the House Grader logo and word mark.

Our website is provided free of charge. We do not guarantee that our website, or any content on it, will always be available or uninterrupted. We may suspend, withdraw, or restrict access to all or part of the website for business or operational reasons.

• Our website is intended for users residing in the United Kingdom. We do not guarantee that its content is appropriate or available in other locations.

Whether you are a consumer or a business user, we do not exclude or limit our liability where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence and for fraud or fraudulent misrepresentation.

• We are not responsible for loss of your password or account ID caused by technical failures, power outages, or other disruptions.
• We are not liable for any consequences arising from security measures implemented to prevent unauthorised automated access.
• We are not responsible for any loss or damage caused by viruses, distributed denial-of-service attacks, or other harmful technology due to your use of our website.
• If you contact a third-party member through our website, your details will be shared with them. We are not responsible for communications or interactions between you and that third party.

Our website is for personal, domestic use only. You agree not to use it for commercial or business purposes. We have no liability for any loss of profit, business, revenue, or business opportunity.

• If defective digital content supplied by us damages your device due to our failure to exercise reasonable care and skill, we will either repair the damage or compensate you.

We exclude all implied conditions, warranties, and representations that may apply to our website or its content. We are not liable for any loss or damage, whether in contract, tort, or breach of statutory duty, arising from use of or inability to use our website.

• Loss of profits, sales, business, or revenue.
• Business interruption or loss of anticipated savings.
• Loss of business opportunity, goodwill, or reputation.
• Any indirect or consequential loss or damage.