GDPR & Privacy Policy

Welcome to House Grader. This GDPR Policy explains how we collect, process, and protect personal data in accordance with the General Data Protection Regulation (GDPR) when Estate Agents use our platform to add property listings.

House Grader acts as the data controller for personal data collected from Estate Agents and users interacting with the website.

We may collect and process the following types of personal data:

• Estate Agents: Name, email address, phone number, agency details, and login credentials.
• Property Listings: Information related to properties, including location, price, and descriptions (which may contain personal data if uploaded by agents).
• Users: Contact details when inquiries are made regarding listings.
• Technical Data: IP address, browser type, and usage data via cookies and analytics.

We use personal data for the following purposes:

• To enable Estate Agents to create and manage property listings.
• To facilitate communication between agents and potential buyers/sellers.
• To ensure website functionality and security.
• To improve user experience through analytics.
• To comply with legal obligations.

We process personal data based on:

• Contractual necessity: When processing is required to provide our services.
• Legitimate interests: For fraud prevention, security, and website analytics.
• Consent: When users opt-in to receive marketing communications.
• Legal compliance: When required by law.

We may share personal data with:

• Service providers assisting with website functionality (e.g., hosting, analytics, customer support).
• Legal authorities when required by law.
• Third parties with consent from users.

We retain personal data only for as long as necessary:

• Estate agent accounts remain active unless deleted by the user.
• Property listing data is retained until removed or upon request.
• Enquiry data is stored for a reasonable period for follow-ups.

Under GDPR, individuals have the right to:

• Access their personal data.
• Rectify inaccurate information.
• Request data erasure (right to be forgotten).
• Restrict or object to processing.
• Data portability (transfer of data to another service).
• Withdraw consent where applicable.

To exercise any of these rights, contact us at team@housegrader.co.uk

We implement technical and organisational measures to protect personal data, including encryption, secure servers, and access controls.

Our website uses cookies to enhance user experience. Users can manage cookie preferences via browser settings. If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies for your convenience. Login cookies last for two days, and screen options cookies last for a year.

Articles on this site may include embedded content (e.g. videos, images, articles). Embedded content from other websites behaves in the exact same way as if the visitor had visited the other website directly. These websites may collect data about you, use cookies, and embed additional third-party tracking.

We may update this GDPR Policy from time to time. Any changes will be posted on this page, and users will be notified if significant updates occur.