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Fault reporting for students

Report faults in seconds. Skip the chasing.

You've got enough on. HouseGrader lets you report any fault in your student house with a photo and a tap, then tracks it until it's fixed. Every report is dated and saved, so you've always got proof.

See how it works
  • Free app
  • Under a minute to report
  • Tracked until fixed
Student holding a smartphone
Report sent
Fault fixed
Sound familiar?

Reporting a fault shouldn't be another thing on your list

The boiler cuts out. There's mould on the ceiling. The shower won't drain. Each one means calls, texts, photos and follow-ups, on top of everything else you're trying to do.

The time

You've got better things to do

Lectures, deadlines, shifts, a social life. Finding the landlord's number and explaining a leaky tap isn't one of them.

The chasing

Reporting it is only the start

Then it's the follow-up text. The reminder. The “just checking in”. Keeping track of it all becomes another job.

The proof

No record that you ever reported it

A quick call or a text that's buried in your messages. If anyone asks later when you reported it, you can't show them.

Getting things fixed at home shouldn't take up your time.

Tradesperson carrying out a repair
We've got you

You've got enough on. We'll keep track of the rest.

Between lectures, deadlines and work, the last thing you need is to manage repairs. We get it.

HouseGrader turns reporting a fault into a 60-second job. Every report includes photos, the date and a clear description, and goes straight to your landlord. Then we track it for you, so you can see where it's up to and you've always got a record.

<1 min

to report a fault

£0

to send your report

1 place

for every report you make

How it works

Reported, recorded and tracked. In three steps

  1. Step 1

    Snap a photo of the fault

    The leak, the mould, the broken boiler. Add a few words and you're done. We'll guide you through it.

  2. Step 2

    Send it in one tap

    Your report goes straight to your landlord or agent, with photos, the date and exactly what's wrong.

  3. Step 3

    Track it until it's fixed

    See when it's opened, replied to and sorted, all in one place. No notes, no reminders, no chasing.

What you get

Less hassle. More proof.

Done in under a minute

Quicker than writing a text. Report it between lectures and get on with your day.

Dated and time-stamped

Every report records exactly when it was sent, so there's never a question about when you raised it.

Photos as proof

Show the problem instead of describing it. Clear pictures, attached to every report.

Tracked from sent to fixed

See where every report is up to at a glance. Nothing to remember, nothing to chase.

Everything in one place

Every fault you've reported, with photos, dates and replies. Not scattered across texts and emails.

A record for move-out

If there's a question about damage at the end of your tenancy, you can show what you reported and when.

The difference

Something breaks. Two ways it goes.

Reporting it yourself

  • Finding the right number, and the right time to call
  • Remembering to follow up, again and again
  • Texts and photos lost somewhere in your phone
  • No proof of what you reported, or when

With HouseGrader

  • Faults reported with photos in under a minute
  • Every report tracked until it's fixed
  • All your reports, photos and replies in one place
  • A dated record you can always point back to
Questions

The things everyone asks.

Yes. Reporting a fault and sending it to your landlord is free. Some optional extras may come with a small fee later, and we'll always tell you up front.

One minute to report it. Zero time chasing it.

Snap it, send it and let HouseGrader keep track. You get on with your day, with proof on record.

Get the free HouseGrader app