Every case arrives in a different shape
Forwarded emails, screenshots of WhatsApps, blurry photos and a drop-in that starts with “I think my deposit's gone?”
Get the AppFor student housing reps
Every student's housing case. One dashboard.
Keep track of deposits, deposit disputes and reported faults for every student you support. All in one place, all dated, all backed by evidence. So you can help more students, faster.
- Free for students
- Dated evidence
- Student-led sharing
3 disputes need attention
Deposit returned in full
Sound familiar?
You can't help students with evidence you can't see
Students come to you when things have already gone wrong. By then, the photos are lost, the dates are fuzzy and the deadline is close. You end up piecing cases together instead of fighting them.
Strong cases, weak evidence
A student swears the stain was there on day one. But there's no move-in record, so there's very little you can do to help.
Tracking hundreds of students by hand
Who's waiting on a repair? Whose deposit is due back? Which dispute has a deadline this week? It's all in your head and a spreadsheet.
Every student deserves a fair outcome, backed by the facts.
We've got you
You're supporting hundreds of students. You need more than a spreadsheet.
You care about getting students a fair deal. You're just stretched thin and working with half the story.
HouseGrader gives your students a simple way to record their move-in condition and report faults, with photos and dates. When they share it with you, it lands on your dashboard, organised and ready to act on. You see the full picture from day one, not the day it goes wrong.
1
dashboard for every case
£0
for your students
100%
dated and time-stamped
How it works
From scattered cases to clear outcomes. In three steps
- Step 1
Get your students on HouseGrader
Students record move-in condition and report faults through the free app, then share them with you in one tap.
- Step 2
See every case on one dashboard
Deposits, disputes and faults, sorted by student, property and status. Nothing buried in your inbox.
- Step 3
Act fast and report with confidence
Step in where you're needed, and share clear, dated reports with your union or university.
What you get
Everything you need to support students well.
Deposit tracking
See each student's deposit, scheme and return date, and spot the ones running late before they become disputes.
Dispute case files
Move-in reports, photos, fault history and messages, gathered into one case ready for the deposit scheme.
Fault visibility
See every fault students have reported, when it was sent, and whether it's been answered or fixed.
Dated evidence, every time
Every report and photo is time-stamped, so you're never relying on memory or a he-said-she-said.
Spot patterns early
See which properties keep coming up, and which landlords respond quickly. Know where to focus.
Student-led sharing
Students choose what to share with you. Their data stays theirs, and you only see what they've sent.
The difference
A student walks in with a problem.
Without HouseGrader
- Cases scattered across emails, DMs and drop-ins
- Disputes you can't support because there's no evidence
- Chasing students for photos they took months ago
- No clear picture to share with your union or university
With HouseGrader
- Every deposit, dispute and fault on one dashboard
- Dated evidence ready the moment a dispute starts
- Know what needs your attention today
- Clear reports that show the impact of your work
Questions
The things housing reps ask.
Student union housing reps, advice centres and university accommodation teams. Anyone whose job is helping students with their housing.
No. The HouseGrader app is free for students to record move-in condition and report faults. Sharing with you is free too.
No. Students choose what to share with you and can stop sharing at any time. You only see what they've sent your way.
Yes. A dispute is only as strong as its evidence. Dated move-in reports, photos and a full fault history give you a clear case to take to the deposit protection scheme. We can't promise any outcome, but you'll be working with real evidence, not memories.
Yes. See trends by property, landlord and issue type, and export clear summaries for your union, university or local council.
Get in touch and we'll set up your dashboard, then give you a simple link and materials to share with your students.
Less chasing evidence. More helping students.
Bring every deposit, dispute and fault into one dashboard, and walk into every case with the facts on your side.
Free for your students